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Frequently asked questions

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

We are unable to accept returns on certain items. These will be carefully marked before purchase.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Products

Black Sock Boots for Women – Elegant Stiletto Heels with Stretch Fit & Timeless Chic

Bottes Cuissardes Noires en Tricot Extensible Premium , Style Luxe Élégant, Confort 4 Saisons, Talon Bloc Stable, Polyvalentes pour Robes, Jeans et Tenues Chic

Sac citrouille en fourrure

Sandale Caramel d’été confortable

Sandale EteZen Move

Sandale vanille

SIGNATURE BALLERINA

Frequently asked questions

Country/Region

Language

Country/Region

Language

Products

Black Sock Boots for Women – Elegant Stiletto Heels with Stretch Fit & Timeless Chic

Bottes Cuissardes Noires en Tricot Extensible Premium , Style Luxe Élégant, Confort 4 Saisons, Talon Bloc Stable, Polyvalentes pour Robes, Jeans et Tenues Chic

Sac citrouille en fourrure

Sandale Caramel d’été confortable

Sandale EteZen Move

Sandale vanille

SIGNATURE BALLERINA

Frequently asked questions